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Terms of Service

Please read these terms carefully before using the QuoteGuru application and services.

Last updated: February 2026

1. Introduction and Acceptance of Terms

Welcome to QuoteGuru. These Terms of Service (“Terms”) govern your access to and use of the QuoteGuru mobile application (“App”), website at www.quote-guru.co.uk (“Website”), and all related services (collectively, the “Service”) provided by QuoteGuru (“we”, “us”, or “our”).

By downloading, installing, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to all of these Terms, you must not access or use the Service. Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

These Terms constitute a legally binding agreement between you (“you”, “your”, or “User”) and QuoteGuru. We recommend that you print or save a copy of these Terms for your records.

2. Description of Service

QuoteGuru is a mobile application designed for UK tradespeople, contractors, and small business owners. The Service provides tools for:

  • Creating, editing, and managing professional quotes and estimates
  • Generating and customising PDF quote documents
  • Sending quotes to clients via email directly from the App
  • Managing client information and maintaining a client database
  • Scheduling and tracking jobs through a built-in calendar
  • Tracking quote statuses including acceptance, rejection, and expiration
  • Receiving push notifications for client responses and job reminders
  • Accessing business analytics and reporting tools
  • Utilising AI-powered pricing suggestions (Pro plan)
  • Capturing digital signatures for quotes (Pro plan)

The Service is available on iOS (via the Apple App Store) and Android (via Google Play). Certain features may vary between platforms, and we reserve the right to modify, update, or discontinue features at any time with reasonable notice.

3. Account Registration and Security

To use the Service, you must create an account by providing accurate, current, and complete information during the registration process. You agree to update your information promptly to keep it accurate and complete.

3.1 Eligibility

You must be at least 18 years of age to create an account and use the Service. By registering, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials, including your password. You agree to:

  • Choose a strong, unique password for your QuoteGuru account
  • Not share your account credentials with any third party
  • Notify us immediately at support@quote-guru.co.uk if you suspect any unauthorised access to your account
  • Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate your account if we reasonably believe that your account has been compromised or is being used in violation of these Terms.

3.3 Account Data

You retain ownership of all data you enter into the Service, including client information, quotes, and business records. We encourage you to maintain your own backups of important business data. Our data handling practices are described in our Privacy Policy.

4. Subscription Plans and Billing

QuoteGuru offers the following subscription plans:

4.1 Starter Plan (Free)

The Starter plan is available at no cost and provides access to core quoting features with certain limitations, including a restricted number of quotes per month, a single PDF template, and basic functionality. The Starter plan is designed to help you evaluate the Service before committing to a paid subscription.

4.2 Basic Plan — £9.49 per month

The Basic plan unlocks additional features including multiple PDF templates, quote duplication, calendar and job scheduling, and an increased quote allowance. The Basic plan is billed monthly through the Apple App Store or Google Play.

4.3 Pro Plan — £14.49 per month

The Pro plan provides full access to all QuoteGuru features, including the AI Pricing Assistant, digital signatures, advanced analytics, company logo on PDFs, PDF export reports, priority support, and unlimited quotes. The Pro plan is billed monthly through the Apple App Store or Google Play.

4.4 Billing and Payment

All paid subscriptions are processed and billed through the Apple App Store (for iOS) or Google Play (for Android). By subscribing to a paid plan, you agree to the payment terms of the respective app store platform. Prices are displayed in GBP (£) and may vary in other currencies based on the app store’s conversion rates. We reserve the right to change subscription pricing with at least 30 days’ prior notice.

4.5 Auto-Renewal

Paid subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can manage your subscription and turn off auto-renewal through your device’s app store settings (Apple App Store or Google Play).

5. Free Trial

We offer a 7-day free trial for the Basic and Pro subscription plans. The free trial allows you to experience the full features of the selected plan before being charged.

5.1 Trial Terms

  • The free trial period lasts 7 days from the date of activation
  • Each user is entitled to one free trial per subscription plan
  • You must provide valid payment information through the Apple App Store or Google Play to start a free trial
  • If you do not cancel before the end of the 7-day trial period, your subscription will automatically convert to a paid monthly subscription at the applicable rate

5.2 Cancelling During the Trial

You may cancel your free trial at any time during the 7-day period through your device’s app store settings. If you cancel during the trial, you will retain access to the plan’s features until the end of the trial period, after which your account will revert to the Starter (free) plan. No charges will be applied if you cancel within the trial period.

6. Cancellation and Refunds

6.1 How to Cancel

You may cancel your subscription at any time by managing your subscription settings through the Apple App Store or Google Play. Cancellation must be made at least 24 hours before the end of the current billing period to avoid being charged for the next period. Deleting the App from your device does not cancel your subscription.

6.2 Effect of Cancellation

Upon cancellation, you will continue to have access to your paid plan’s features until the end of the current billing period. After the billing period expires, your account will revert to the Starter (free) plan. Your data, including quotes, clients, and job records, will be retained but certain features may become inaccessible under the free plan.

6.3 Refunds

As subscriptions are processed through the Apple App Store and Google Play, refund requests must be directed to the respective platform:

  • Apple App Store: Request a refund through Apple’s Report a Problem page at reportaproblem.apple.com or contact Apple Support
  • Google Play: Request a refund through the Google Play Store’s subscription management or contact Google Play Support

Refund eligibility and processing are subject to the policies of Apple and Google respectively. We do not process refunds directly for app store purchases. If you experience any issues with the Service that you believe warrant a refund, please contact us at support@quote-guru.co.uk and we will do our best to assist you.

7. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  1. Use the Service for any illegal, fraudulent, or unauthorised purpose
  2. Send misleading, deceptive, or fraudulent quotes to clients through the Service
  3. Upload, transmit, or distribute any content that is harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable
  4. Attempt to gain unauthorised access to the Service, other user accounts, or any related systems or networks
  5. Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure
  6. Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the App
  7. Use automated scripts, bots, or other tools to access or interact with the Service in an unauthorised manner
  8. Resell, sublicense, or redistribute the Service or any part thereof without our prior written consent
  9. Impersonate any person or entity, or falsely claim an affiliation with any person or entity
  10. Use the Service to store or transmit any material that infringes the intellectual property rights of any third party

We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this Acceptable Use Policy, including suspension or termination of your account and reporting to law enforcement authorities where appropriate.

8. Intellectual Property

8.1 Our Intellectual Property

The Service, including the App, Website, and all content, features, functionality, design, graphics, trademarks, logos, and software, is owned by QuoteGuru or its licensors and is protected by United Kingdom and international copyright, trademark, patent, and other intellectual property laws. The QuoteGuru name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of QuoteGuru. You must not use such marks without our prior written permission.

8.2 Your Content

You retain all rights to the content you create, upload, or store within the Service, including quotes, client data, business information, logos, and digital signatures (“Your Content”). By using the Service, you grant us a limited, non-exclusive licence to process, store, and display Your Content solely for the purpose of providing the Service to you.

8.3 Feedback

If you provide us with feedback, suggestions, or ideas regarding the Service (“Feedback”), you grant us an unrestricted, irrevocable, perpetual, royalty-free licence to use, modify, and incorporate such Feedback into the Service without any obligation to you.

9. Limitation of Liability

To the fullest extent permitted by applicable law:

  • QuoteGuru, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, goodwill, or other intangible losses, resulting from your use of or inability to use the Service
  • Our total aggregate liability to you for all claims arising out of or relating to these Terms or the Service shall not exceed the amount you have paid to us in subscription fees during the twelve (12) months immediately preceding the event giving rise to the claim
  • We shall not be liable for any loss or damage arising from quotes, estimates, or pricing generated through the Service, including the AI Pricing Assistant. You are solely responsible for reviewing and approving all quotes before sending them to clients
  • We shall not be liable for any damages resulting from unauthorised access to your account due to your failure to maintain the security of your credentials

Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

10. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Any warranty that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components
  • Any warranty regarding the accuracy, reliability, or completeness of any content provided through the Service, including AI-generated pricing suggestions
  • Any warranty that the Service will meet your specific requirements or expectations

You acknowledge that you use the Service at your own risk. QuoteGuru is a tool to assist with quote creation and job management; it does not provide financial, legal, or professional advice. You are solely responsible for the accuracy and appropriateness of all quotes you create and send to your clients.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions of local law.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

12. Changes to Terms

We reserve the right to modify or update these Terms at any time at our sole discretion. When we make material changes to these Terms, we will:

  • Update the “Last updated” date at the top of this page
  • Notify you via email or through an in-app notification at least 14 days before the changes take effect
  • Provide a summary of the key changes where practicable

Your continued use of the Service after the revised Terms take effect constitutes your acceptance of the changes. If you do not agree with the updated Terms, you must stop using the Service and cancel your subscription before the changes take effect.

We encourage you to review these Terms periodically to stay informed of any updates. Material changes will not be applied retroactively and will apply only to activity occurring after the effective date of the revised Terms.

13. Contact Information

If you have any questions, concerns, or feedback about these Terms of Service or the QuoteGuru Service, please contact us at:

  • Email: support@quote-guru.co.uk
  • Website: www.quote-guru.co.uk/contact

We aim to respond to all enquiries within 2 business days. For urgent account-related issues, please include your registered email address and a description of the issue in your correspondence.

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Professional quote creation and job management for UK tradespeople and contractors. Part of the Guru family of business apps.

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